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0 votes
623 views
I read one answer that said to export to another account and then if there is a problem with the original import it back. I'm not computer literate, please give step by step directions how to do this. Do I have to set up a new acct. with a different e-mail address or just call it a different tree in my acct? I don't want to lose my tree and future changes, do I have to do this every so often to save any changes? It would be nice if it was automatically saved somewhere.
by bralyman (120 points)

1 Answer

+2 votes

To export to another Family Echo account, do the following:

  1. On the family you want to back up, click on 'Download/export this family'.
  2. Select 'FamilyScript'.
  3. Click 'Download'.
  4. Save the file which downloads (I recommend in 'My Documents' or equivalent'). Make sure you give it a name you can easily recognise.
  5. Go to the account you want to export the tree to.
  6. Go to 'My Account', and click on 'Create or import new family'.
  7. Click on 'Import GEDCOM or FamilyScript'.
  8. Click 'Browse' and find the tree's file where you saved it.
  9. Click 'Import', and then 'Finish Import'.
  10. Save the tree on the new account (use the normal 'Save' button).
  11. You should then be able to use the tree as normal.

Note that you can also export using GEDCOM, but I think it might be a bit trickier.

I hope this helps!

by p.mcallister (16.1k points)
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