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0 votes
430 views
When I log into my acount and open the family tree that I am working on, a message pops up saying that I don't have permission to view and edit my family tree even though I am using the account I created and edited the family tree with, plus I never shared the tree with any one. So what's going on and will I never be able to accsess it again? Please try to solve this problem soon.

Also, I tried to look for the solution on the FAQ page and I found one question but it was from april 6th.
by Marc.G (120 points)

1 Answer

0 votes
One of the family storage servers crashed, we're working on it...
by gidgreen (12.5k points)
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