Wow! thank you for your quick response - it's quite simple really I am at this screen - which states "to produce a Read-only HTML page (one file) For browsing from disk or adding to a website, with a read only Family Echo interface." After I start the saving process right around 3-5 minutes a message appears stating "try again later..." Please note that no other facets this file conversion process is having any problems. with this process. I am having two grand-children coming (being born) in Feb 2024 and I would like to offer my family a keepsake - but one click in the wrong place could erase all my hard work. Once again Thank you for all of your efforts - if it doesn't work I supposed I could do a work around. Thanks for listing .... Keep up the great work you do Respectfully yours, Tom Harte Boston, MA - PS your location on the globe was mentioned in a previous e-mail - please stay safe over there...