Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A. In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

June 25, 2026: This Q&A has just been moved to a new server. If you experience any problems, please let us know.

Unable to access tree

0 votes
529 views
Hello,

half an hour ago FamilyEcho stopped working on one of my trees. It says that this family cannot currently be loaded because of system maintenance. Is it a bug or is there actually some maintenance being performed at the moment? Might be a silly question, but this has never happened to me before and I got a little scared as I haven't made a backup yet (I know, not wise of me). Please let me know!
by MarcoX30 (120 points)

1 Answer

0 votes
There was some downtime on one of the family servers. It should be fixed now. FYI in case of something really catastrophic, we do also have multiple backups. And we encourage you to do the same!
by gidgreen (12.5k points)
 | Snow Theme by Q2A Market
Powered by Question2Answer
...