Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A. In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

June 25, 2026: This Q&A has just been moved to a new server. If you experience any problems, please let us know.

How to restore a family tree? Lost after signing up

+1 vote
271 views

Hi,
I created a family tree without being logged into an account. When I tried to save it, I clicked to sign up, and my tree was reset. Is there any way to restore the tree I had created?

Thank you for any help!

by yevheniia_sh (130 points)
Same thing happened to me, and I don't know how to contact familyecho
by TBlaze4 (110 points)

1 Answer

0 votes
oof, sorry man. as far as i know there is no way to get your tree back :(

if you contact familyecho they might be able to help.

best of luck.
by bently (620 points)
 | Snow Theme by Q2A Market
Powered by Question2Answer
...