Family tree has disappeared

Question 1

I last access the website on 8 January 2016 but when I log in now, the only person showing is me, the rest of the family has disappeared.

How do I get them back?

Question 2

Please try 'My Account' in the top right corner, you should find your original family tree listed on that page.

FamilyEchoSupport · Answer 1 · 2016-03-08T15:46:35+0000

Please try 'My Account' in the top right corner, you should find your original family tree listed on that page.

Family tree has disappeared

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