Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A. In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

June 25, 2026: This Q&A has just been moved to a new server. If you experience any problems, please let us know.
0 votes
982 views
Whenever I try to click the download option I get a print.php that doesn't show anything in any format. I don't know if this is a glitch or if I'm just doing it wrong.
by Winter-Writer (120 points)

1 Answer

0 votes
Please try using a different web browser to see if you are able to download from that.
by FamilyEchoSupport (22.3k points)
Hmm I used a separate browser and it worked; but then I went to test the other browser (which is a google chrome browser) and it was working again as well. Only thing I can think is either an extension interfered (haven't removed my extensions) or there was a temporary issue that was resolved on it's own either on my end or the servers end. Thank you!
...