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June 25, 2026: This Q&A has just been moved to a new server. If you experience any problems, please let us know.
+3 votes
831 views
Hi,

I've just created an account and want to start creating a tree, but the 'Create or import new family' button does nothing on either Chrome or Edge...

So, once logged in, how do you create/edit your tree?

TIA

Kev
by kholmesfleet (150 points)

3 Answers

0 votes
There was a server issue today, due to a migration at our hosting provider. Sorry for the inconvenience - it should be OK now.
by gidgreen (12.5k points)
0 votes
I can`t Create my tree too.

Can you fix your problem?
by Ashlie_Brown (140 points)
+1 vote
This option isn't working for me either. I created a tree and then created an account. When I am signed in I see the
"Create or import new family" button but it doesn't do anything.
by WarriorCatsAmazing (160 points)
...